Credits & billing
How credits work, your free trial, plans, and cancelling — in plain terms, no surprises.
You always know what an ad costs before you make it, and you always know what you're paying each month. This page covers credits, your trial, plans, and how to cancel — so there are no billing surprises.
How credits work
Every ad you make costs credits. The cost shows on the Generate button before you click, so you never spend blind.
Your plan gives you a monthly amount that resets each billing cycle:
- Starter — 500 credits / month
- Pro — 1,500 credits / month
- Scale — 5,000 credits / month
Bonus credits (from feedback rewards) and any credit packs you buy never expire and stack on top of your plan. See your full history anytime in Settings → Usage. Open Usage (opens in a new tab)
Run low mid-month? Buy a credit pack — it stacks on your plan and doesn't expire. You don't have to upgrade your whole plan for one busy month.
Your free trial
You get a 3-day free trial. We don't charge anything until it ends, and we email you the day before. When the trial ends, your card is charged for the plan you picked.
Add a payment method
Go to Settings → Billing, then Add payment method, and enter your card. Open Billing (opens in a new tab)
If the card form doesn't show up, your browser may be blocking it. Turn off ad blockers for this site and try again. Once your card is saved you can pick a plan or buy a credit pack.
Plans and current prices
Starter, Pro, and Scale differ by monthly credits, brands, and team seats. Prices are listed on the pricing page — check there for the current monthly and yearly rates.
Cancel anytime
Cancel whenever you want in Settings → Billing:
- Cancel during the trial — no charge at all.
- Cancel after — you keep full access until the end of your billing cycle, then your account becomes view-only (you can still see everything you made, you just can't generate new ads).
View-only means your work stays safe. Cancelling never deletes your ads — you can resubscribe later and pick up where you left off.
Need a hand with billing?
Start a live chat — billing questions are the fastest to sort out when you can talk to a real person. We're a small team, so you'll reach someone who can actually help, not a ticket queue. Prefer email? help@adquisition.ai.